Please be advised that services may become unavailable or experience intermittent interruptions during the scheduled maintenance window. Clients may encounter errors or timeouts when interacting with the FOCAL APIs during this period.

We recommend retrying any failed requests once the maintenance window has concluded.

Service disruptions can occur at any point after the maintenance start time, which will be announced on our status page. We appreciate your understanding and patience as we work to improve system performance and reliability.

Maintenance has completed

Please be advised that services may become unavailable or experience intermittent interruptions during the scheduled maintenance window. Clients may encounter errors or timeouts when interacting with the FOCAL APIs during this period.

We recommend retrying any failed requests once the maintenance window has concluded.

Service disruptions can occur at any point after the maintenance start time, which will be announced on our status page. We appreciate your understanding and patience as we work to improve system performance and reliability.

The scheduled maintenance has been completed.

We've applied a fix to resolve the incident.

The scheduled maintenance has been completed.

We experienced a brief service degradation on 7 February 2026 between 13:18 and 14:00 Asia/Riyadh. During this time, users may have experienced high latency and timeouts on the Focal AML Transactions APIs. The issue has been resolved and all services are operating normally. We apologize for any inconvenience caused.

This incident has been resolved.